Mind Chasers Inc.
Mind Chasers Inc.

Why are We Surprised that Alexa Recorded Private Conversations (and sent them to a stranger)?

Big Tech has had a long history of spying on us. It's in their DNA. If you have your doubts, then review this list of recent evidence.

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Why are we continually surprised as one story after the next comes out about Big Tech spying on us? Regardless of any privacy policy updates or Government action, it's only going to get worse. It's in Big Tech's DNA to spy on us, and the proliferation of IoT / smart home gadgets along with artificial intelligence (AI) algorithms are only going accelerate the problem.

Below is a listing of various articles documenting Big Tech spying incidents & capabilities that you may not already know. Maybe it will help drive home that our society has a big problem and make you think twice before you order your next connected device that's built to spy on you.

5 minutes of sheer terror : Hackers infiltrate East Bay family’s Nest surveillance camera, send warning of incoming North Korea missile attack

"As their scared 8-year-old son crawled underneath the rug, the couple realized the apocalyptic warning came from their (Google) Nest security camera atop their living room television." Alexa, Who has Access to my Data?

"... the processes used to handle personal data at amazon.de have serious issues. This is the “worst case scenario” that consumer and data protection activists have been warning us about."

"Alexa was obviously able to hear our ‘subject’ in the shower, and commands given to thermostats and the like showed that he uses Alexa to control various smart home appliances. He uses Alexa at home, on his smartphone, and when he is out and about."

"We were able to navigate around a complete stranger’s private life without his knowledge, and the immoral, almost voyeuristic nature of what we were doing got our hair standing on end. The alarms, Spotify commands, and public transport inquiries included in the data revealed a lot about the victims’ personal habits, their jobs, and their taste in music."

"The fact that Amazon linked a customer’s data to the wrong person and didn’t notice the mistake points to a severe lack of control over the processes involved. It is obvious that no serious checks took place."

Company Accused of Spying on Customers Via Sex Toys

"A technology company selling vibrators uses a mobile application to spy on its customers in their most intimate moments..."

Dressing room 'booty cams' next step in store spying

"Some retail stores now have cameras in their dressing rooms... and can make instant stars out of the unsuspecting, you may want to ask if that camera feed is secure before turning your back on this latest retailing innovation."

Google Home Mini Caught Spying on Users

"Some Google Home Mini units have been secretly recording just about every sound they hear and transmitting all of that information back to Google. While it's unclear what happens to the recordings once they land at Google, the obvious privacy implications are enough to scare just about anyone."

Stalker's Paradise: Tinder’s creepy new update shares your EXACT location with everyone

"Tinder is testing an invasive new update that exposes your exact location on a map for potential matches to view."

Former employees say Lyft staffers spied on passengers

"Lyft staffers have been abusing customer insight software to view the personal contact info and ride history of the startup’s passengers."

Uber settles 'God View' allegations

"Ride-hailing giant Uber ... allowed its executives to track riders' whereabouts without their permission."

Google Wi-Fi Data Capture Unethical, But Not Illegal

"Google ... intercepted the unencrypted data that businesses and individuals beamed through the air willy-nilly. The data was left in the middle of the street so to speak, and Google gathered it as it drove through collecting photographs."

Gmail does scan all emails, new Google terms clarify

"Google’s system scans the content of emails stored on Google’s servers as well as those being sent and received by any Google email account"

Google patents creepy Big Brother-style system that uses cameras and sensors to watch your kids and tell them off when they've been misbehaving

"A patent filed by the company suggests smart homes of the future could monitor naughtier members of the household with cameras, microphones, motion sensors and thermal imaging. The Google Home system could use this real-time information to decide if the person in question is misbehaving and needs telling off. In another patent Google described a device that would give advice to parents for 'areas of improvement' such as spending more time with their children at supper."

Patent figure showing camera spying in bedroom
Google's Godfather Patent Application 2016/0260135

The FBI Paid Geek Squad Employees as Informants

"The FBI has been in cahoots with Best Buy's Geek Squad for at least the past decade"

GPS and smartphone car technology raises questions about drivers' privacy

"We know everyone who breaks the law, we know when you're doing it. We have GPS in your car, so we know what you're doing ..."

VIZIO to Pay $2.2 Million to FTC, State of New Jersey to Settle Charges It Collected Viewing Histories on 11 Million Smart Televisions without Users’ Consent

"VIZIO facilitated appending specific demographic information to the viewing data, such as sex, age, income, marital status, household size, education level, home ownership, and household value ... VIZIO sold this information to third parties, who used it for various purposes..."

Samsung's warning: Our Smart TVs record your living room chatter

"Samsung's small print says that its Smart TV's voice recognition system will not only capture your private conversations, but also pass them onto third parties."

Verizon’s Super-Cookies Are Spying on You Right Now

"These programs ... let multiple companies track your online activities to identify the characteristics of those who would be most receptive to certain ads. You can opt out if you want, but Verizon will keep tracking your web browsing anyway, under the excuse of “other authentication purposes,” whatever that means."

Pennsylvania schools spying on students using laptop webcams, claims lawsuit

"A suburban Philadelphia school district remotely activates the cameras in school-provided laptops to spy on students in their homes ..."

A woman is suing Airbnb over an alleged hidden camera

"On the third day of the trip, Schumacher noticed a light coming from behind some candles in the living room and discovered the camera. It was capable of audio recording and moved in response to various events, suggesting to Schumcher that it was being controlled remotely. "

A hidden camera was in their Airbnb bedroom. That’s for sex parties, owner tells cops

"A tiny black dot on the Longboat Key bedroom smoke detector was enough to alert an Indiana couple that something was wrong."

Smart electricity meters can be used to spy on private homes

"smart-meter technology ... allowed them to snoop on unencrypted data to determine whether or not the homeowners were home."

Facebook reveals news feed experiment to control emotions

"It already knows whether you are single or dating, the first school you went to and whether you like or loathe Justin Bieber. But now Facebook, the world's biggest social networking site, is facing a storm of protest after it revealed it had discovered how to make users feel happier or sadder with a few computer key strokes."

Amazon's front door security device let people spy on you. Here's how

"Although Ring doesn’t currently lock and unlock doors, it can be used to connect with other security firms like ADT. In addition, Amazon has said it may integrate Ring with its Amazon Key service, which allows delivery people to gain access to Amazon customers’ homes."

Google collects data on Android users’ locations even when location services are turned off

"A new report shows that Google has been accessing data about Android users’ locations, even when the user believes that the data is being kept private."

Some concluding remarks

Regardless of privacy policy updates and Government legislation, spying & hacking are only going to get worse as connected systems continue to proliferate and become more complex. Combine this with the improvement and roll out of artificial intelligence that is used to data mine & classify, and we have an epic problem of privacy invasion.

However, all is not lost, and there is no reason to surrender to Big Tech's plan to spy on us. Your best defense today is to begin with the following plan of action:

  • Learn about how the Internet is a shared, unsecure medium. For starters, know the difference between https and http, an address vs. a port, and why VPN isn't a panacea.
  • Don't have an expectation of privacy with data you store in the cloud (e.g., pictures, email, video, etc.).
  • Tell your vendors and suppliers to turn off (third party) tracking.
  • Throw out devices that enable spying, or sell them to people you don't like.
  • Think twice before you buy your next connected device and then save a few bucks by not buying it.

Didn't find an answer to your question? Post your issue below or in our new FORUM, and we'll try our best to help you find a solution.

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